What is your cancellation Policy?
Our goal is to work with our clients in a fair and honest way. Submitting a registration form is a CONTRACT with San Diego Scrap Inn & Inn Too. We don't take cancellations or re-scheduling of a contract lightly. It is not fair to our business nor to other clients who could of reserved that date.
If you have reserved a date and need to cancel, you must do it before 120 days prior to your event. At 90 days of your event, 50% of your reservation fee is due and is non-refundable. At 45 days prior to your event 100% of your reservation fee is due and is non-refundable. Again, your deposit will not be refunded at anytime.
If you do not make a payment on time, there is a $20.00 late fee- PER WEEK. If there is no response to a payment due reminder and a week goes by and it's within 45 days from your retreat, your retreat can be automatically cancelled and you will be held responsible for the full amount due. If you do not contact us in good faith to let us know that you would like to cancel & reschedule your event due only to an agreeable emergency at the owners final discretion, we will reserve the right to decline future bookings to you & no monies will be refunded and you will owe the full amount of your reservation. Registrants/client will pay all legal fees is it goes that far.
We reserve the right to cancel a reservation, due to unforeseen issues that may arise with the properties. In such an event, you will be notified as soon as the problem is discovered, we will first try to work with you to reschedule or we will refund you any monies you have paid towards the rental fee, including the deposit.
*If the government forces us to cancel events those events will only be rescheduled ONCE and not available for refunds of any kind as this is out of our hands. A one time re-scheduling fee of $200 will also be added to your final balance. Your contract MUST be honored and you still owe the reservation rate if you try to cancel.
If you sign up for an Open Retreat weekend and need to cancel, please do so more than 30 days in advance. (If under 30 days your full payment is still due & you forfeit it) Your $50.00 deposit is non-refundable. Your options will be to find a replacement for yourself who then will pay you for your spot or only once, you can move your monies to a future Open Retreat weekend but an additional $25.00 fee will be added to your balance. If cancelling under 30 days prior to the Open Retreat your option will only be to sell your spot to another and NO option to move to another weekend. This is only fair to those who could of attended. We are always happy to work with you as best we can but we take our reservations/contract seriously. And the above explanations applies also to all our Open Retreat weekends.