What is your cancellation Policy?
Cancellations
Requests for cancellation must be made in writing - email is preferred. Requests should contain the following information: Name, address, phone number, and check-in date.
All deposits are non-refundable and non-transferable.
No refunds can be given for "no shows."
For the Individual Weekend Retreat
If a cancellation is made 30 days or more in advance, you will receive a refund which will exclude your deposit.
If a cancellation is made less than 30 days prior to your check-in no refunds will be made. San Diego Scrap Inn will allow you to reschedule your reservation within 7 days and the full amount less the deposit will be applied.
For the Whole Place Weekend Retreat
If a cancellation is made 45 days or more in advance, you will receive a refund which will exclude your deposit.
If a cancellation is made less than 45 days prior to your check-in no refunds will be made. You will be responsible for the $1800 rental fee. However, San Diego Scrap Inn will allow you to change your weekend from Private to an Open Weekend, with any individual retreats booked for that weekend being applied to the original $1800 rental fee. All members of your original group will be converted to the Individual Weekend rate, plus any outstanding balance. An example only: if you have four people in the original group and we are able to get 3 more scrappers, we will apply $675 towards the $1800, leaving you with the balance of $1125.
